They will work with you to schedule a time/location to get support.
If your machine is not under warranty, contact IT Services. To find your warranty information,Įnter your Dell service tag or express serial number. Have your device's warranty on hand to relay to the Dell technician in order to expedite this process.
called Express Service Codes when using Dells automated phone help. Thus, users now have the option to work directly with Dell to have a technician go to their location.Ĭontacting Dell ProSupport Obtaining Your Computer's Warranty Information Buy Dell Refurbished Computers, Laptops, Desktops and more - Includes Dell Warranty. Due to the COVID-19 pandemic, the current procedure may not be feasible. Traditionally, IT Services picks up UConn computers and delivers them to the Bookstore, where a certified Dell technician makes any required hardware repairs.
